Booking & Privacy Policy

1. Privacy Commitment

At Anmol Cabs, operated at Greater Kailash, New Delhi, we are committed to protecting your privacy. If you provide identifying details such as name, email, contact number, and trip locations, such details are strictly handled to process your travel requests, maintain internal records, and provide seamless taxi rental services across Delhi NCR and outstation routes.

2. Information We Collect

We collect personal information directly when you book or interact with us through our website, phone call, or messaging channels:

• Passenger Information: Full Name, Phone Number, Email Address.
• Trip Details: Pickup location, Drop destination, Date & Time, Vehicle preference (Dzire, Ertiga, Innova Crysta, etc.).
• Technical Data: IP Address, browser/device details, and website analytics via cookies to improve site experience.

3. Usage of Personal Data

The information collected is used exclusively for legitimate business purposes, including:

• Dispatching vehicles and sending driver details prior to pickup.
• Internal record-keeping and processing booking receipts.
• Improving our cab rental services, customer support, and website navigation.
• Communicating important updates regarding your ride or emergency changes.

4. Booking & Fare Policy

By making a reservation with Anmol Cabs, you consent to the following terms regarding availability and billing:

• Price Transparency: All base rates are communicated upfront. Extra charges such as toll tax, state tax, driver allowance (DA), and parking fees apply as actuals for outstation and local trips unless explicitly bundled in a package.
• Flexible Reservation: Passengers may modify or cancel bookings prior to driver dispatch subject to our standard cancellation policy.
• Third-Party Waivers: Certain travel services or locations may require passengers to adhere to local state laws and safety compliance regulations.

5. Non-Disclosure & Security

We employ physical, electronic, and managerial safeguards to protect your personal information against unauthorized access, loss, or disclosure.

We do not share your details with external third parties except:

• Assigned drivers or vehicle partners strictly to fulfill your ride request.
• When required by law enforcement, court order, or statutory authorities under legal process.

6. Use of Cookies

A cookie is a small file stored on your browser to help us analyze website traffic and recognize returning visitors. Cookies allow us to tailor web applications to customer preferences. You can accept or decline cookies through your browser settings, though declining may limit full website functionality.

7. Governing Law & Dispute Resolution

These terms and conditions are governed by and construed in accordance with the laws of India. Any dispute or claim arising out of or in connection with cab bookings or site usage shall be referred to arbitration governed by the Arbitration and Conciliation Act, 1996, with jurisdiction situated exclusively at New Delhi, India.

8. Contact Us

If you have any questions or concerns regarding this Booking & Privacy Policy, feel free to contact our customer support team: